RadLive
Last Updated: 01.01.2026
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SECTION 1 — OVERVIEW
This website is operated by RadLive. Throughout the site, the terms “we,” “us,” and “our” refer to RadLive.
RadLive offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
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SECTION 2 — ONLINE STORE TERMS
By agreeing to these Terms:
• You confirm that you are at least 18 years old or the age of majority in your jurisdiction.
• You may not use our products for any illegal or unauthorized purpose.
• You may not transmit any worms, viruses, or destructive code.
• Violation of any Terms may result in termination of service.
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SECTION 3 — PRODUCT INFORMATION & COSMETIC DISCLAIMER
RadLive™ products are cosmetic skincare products designed to support skin comfort, hydration, and barrier function.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Any references to eczema, irritation, redness, or sensitivity refer to cosmetic support for eczema-prone or irritation-prone skin and do not constitute medical claims.
Statements on this website have not been evaluated by the Food and Drug Administration (FDA), except where required for over-the-counter skin protectant labeling (e.g., colloidal oatmeal 1%).
Individual results may vary depending on:
• Skin type
• Severity of condition
• Environmental factors
• Consistency of use
• Concurrent product use
Nothing on this website should be interpreted as medical advice. Always consult a licensed healthcare provider for medical concerns.
Use of our products is at your own discretion and risk.
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SECTION 4 — ACCURACY OF INFORMATION
We do not guarantee that all information on this site is accurate, complete, or current.
We reserve the right to modify content at any time without obligation to update information.
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SECTION 5 — PRODUCTS OR SERVICES
Products may be available exclusively online and may have limited quantities.
We strive to display product images and colors as accurately as possible but cannot guarantee exact display on individual devices.
We reserve the right to:
• Limit quantities
• Refuse orders
• Cancel suspicious transactions
• Discontinue products
• Modify pricing without notice
We do not warrant that product performance will meet individual expectations.
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SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and current billing and shipping information.
Fraudulent or reseller activity may result in order cancellation.
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SECTION 7 — LOYALTY PROGRAM & REFERRALS
RadLive may offer loyalty rewards, cashback points, and referral incentives (“Rewards Program”).
By participating, you agree:
• Points have no cash value and are non-transferable.
• Points may only be redeemed through the RadLive website.
• Points may expire after inactivity (e.g., 12 months).
• Referral codes must not be distributed via spam or misleading advertising.
We reserve the right to:
• Audit accounts
• Cancel fraudulent referrals
• Adjust or terminate the program at any time
RadLive is not liable for lost points due to inactivity or system errors.
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SECTION 8 — USER-GENERATED CONTENT (UGC)
By submitting photos, reviews, testimonials, or other content to RadLive, you grant RadLive a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, edit, publish, and distribute such content for marketing and promotional purposes.
You represent that:
• You own the rights to the content.
• The content does not infringe on third-party rights.
• Images are not materially altered in a misleading way.
• If minors appear, you are the legal guardian and consent to publication.
RadLive reserves the right to remove content at its discretion.
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SECTION 9 — THIRD-PARTY PLATFORMS & TIKTOK SHOP
RadLive products may be sold via third-party platforms including TikTok Shop and other marketplaces.
Purchases made through third-party platforms are subject to those platforms’ terms and policies.
RadLive is not responsible for:
• Marketplace disputes
• Payment processing errors
• Third-party shipping delays
Customers should contact the platform directly for third-party purchases.
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SECTION 10 — SUBSCRIPTION TERMS (IF APPLICABLE)
If subscription services are offered:
• Subscriptions automatically renew unless canceled before billing.
• Customers may manage subscriptions via their account dashboard.
• Cancellation must occur before the renewal date.
RadLive is not responsible for failed payments due to expired or invalid billing details.
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SECTION 11 — RETURNS & GUARANTEE
We offer a 30-day money-back guarantee for eligible purchases made directly on our website.
Return eligibility and procedures are outlined in our Return Policy.
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SECTION 12 — DISCLAIMER OF WARRANTIES
All services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.
We disclaim all implied warranties including merchantability and fitness for a particular purpose.
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SECTION 13 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, RadLive shall not be liable for:
• Direct or indirect damages
• Allergic reactions
• Skin sensitivity
• Failure to achieve expected results
• Data loss
• Lost profits
Total liability shall not exceed the amount paid for the product in question.
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SECTION 14 — ASSUMPTION OF RISK
By purchasing and using RadLive products, you acknowledge that:
• Skincare products may cause unexpected reactions.
• Patch testing is recommended.
• You assume all risks associated with product use.
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SECTION 15 — PROFESSIONAL USE DISCLAIMER
If RadLive products are used in professional settings:
• Professionals are responsible for appropriate application.
• RadLive does not provide medical supervision.
• Compliance with local licensing laws is required.
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SECTION 16 — INDEMNIFICATION
You agree to indemnify and hold harmless RadLive, its officers, employees, and affiliates from any claims arising from violation of these Terms.
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SECTION 17 — SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in full effect.
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SECTION 18 — TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate access if you violate these Terms.
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SECTION 19 — GOVERNING LAW
These Terms shall be governed by the laws of the State of Florida, United States.
Any disputes shall be resolved in courts located within that jurisdiction.
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SECTION 20 — CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of changes.
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SECTION 21 — CONTACT INFORMATION
Questions regarding these Terms may be directed to: